09 November, 2010

Updated Frequently Asked Questions

Hello All!

We've had many questions regarding the EPIC e-Sports convention 2010!

This post is dedicated solely to answer these burning questions!
(Please email any queries to epicconvention@gmail.com and we'll get get back to you in the soonest time!)

Qn1) How do I make payment for EPIC @ the Community Clubs?
Answer: You can go to any Community Club/Centre (CC) in Singapore, approach counter staff inside the CC and tell them that you want to make payment for the EPIC e-Sports Convention 2010/Gaming Competition that is organized by Telok Blangah Youth Executive Committee (YEC).

The staff at the CC will then look up the www.onepa.gov.com for the competition are you making payment for and help you to process it.

Qn2) Can't find the payment link on One.pa.gov.sg ?
Answer: After logging on to one.pa.gov.sg website, search for EPIC under the ACTIVITY category and the 4 competition payment tabs will appear

Qn2) Forgot to Print your Receipt after completing online Payment?
Answer: You have to obtain the reciept number again to complete registration!
Follow the steps below:

1) proceed the any Comunity Club (CC) near your place
2) Tell the CC stagg that you have made payment online for the EPIC e-Sports Convention 2010 that is organized by Telok Blangah YEC!
3) Provide them with your NRIC/FIN
4) Request for the payment receipt to be printed
5) Use the receipt number to complete registration!

Qn3) Can I participate in the competition if I am 17 year old and below?
Answer: Yes of course you can participate! We welcome all youths from aged 12 to 35 and the age range is really just a guideline. However, youths aged 17 and below need to fill up the parental/legal guardian consent form and pass it to the organizers on the day of the event (Preliminaries). Without the parental/legal guardian consent form, we cannot permit any aged 17 and below to enter the competition.

Qn4) How do I know that I have successfully registered for the EPIC e-Sports Convention?
Answer: After paying and sending in your registration form to epicconvention@gmail.com, participants will receive a notification email from the organizers to confirm their successful registration.

Qn5) I would like to register for EPIC but I can't make it for one of the preliminaries on 14th and 21st November
Answer: The preliminaries on the 14th and 21st is separate which means that if you play on the 14th Nov, you will not be playing on the 21st of November! If you are not able to make it for one of the preliminary dates, you can email us @ epicconvention@gmail.com to request for the preliminary date that you will be able to make it! The EPIC committee will look into the your request and the validity of your reason before allocating your slot!

Qn6) How does the StarCraft 2 competition format work?
Answer: In the preliminaries, the format of SC2 is group stages and Best of 3 (3 games) for each match. 1 out of 4 players in the group stages will emerge to play in the finals. Format of the finals is double elimination!

Qn7) Am I able to get a refund if I cannot make it for my competition day?
Answer: No, you are not able to get a refund if you cannot make it on your allocated competition timing. Refund is only allowed due to medical reasons such as hospitalization or due to any contagious disease that you have been infected with.

Qn8) Apart from participating in the competitions, how can I be part of EPIC?

Answer: There are many ways to get involved in EPIC.
-Firstly, if you are experience in game marshaling, you can volunteer to be a game marshal for EPIC.
-Secondly, the EPIC e-Sports community by actively participating in the discussions we have on our Face Book page at www.facebook.com/epicconvention
-Lastly you can support our EPIC participants and cheer them on as they make their way to become the first champions of EPIC

Qn9) Is EPIC going to be a one-off event?
Answer: No! With plenty of support from the community, media and industry partners, EPIC will grow to become a prominent gaming competition dedicated to make a difference for the community in Singapore in many years to come!

I hope that clears some of the doubts!

For more queries, you can leave a comment here, email us at epicconvention@gmail.com or simply send us a message on Facebook.

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